Privacy Policy for SMS Communications

Effective Date: March 3, 2025
Last Updated: June 1, 2025

Frontrunner Enterprises, LLC (“we,” “our,” or “us”), operates the website https://aiagents4business.com and provides AI Voice Agent services, including customer communication via SMS, on behalf of our clients (businesses such as service providers, medical offices, etc.).

This Privacy Policy explains how we collect, use, and protect information obtained from you, the end recipient (“you” or “your”), in relation to SMS messages sent from our system on behalf of our clients.

1. What Information We Collect

We may collect the following information:

  • Your mobile phone number

  • Message delivery status and engagement (e.g., whether the message was delivered or opened)

  • Content of the SMS message if relevant (e.g., appointment confirmations, service notifications)

2. How We Use Your Information

We only use your information for:

  • Delivering appointment reminders, customer support updates, and other service-related information on behalf of our clients

  • Ensuring compliance with carrier and regulatory requirements

We do not sell, rent, or share your data with third parties for marketing or promotion purposes.

3. Message Frequency and Opt-Out

Message frequency varies based on the nature of the services you are receiving. You can opt out at any time by replying STOP to any SMS message. You may also contact the business that is serving you directly.

4. Data Retention

We retain message metadata for legal compliance and system integrity. Message content and phone numbers may be retained in accordance with client contracts and applicable regulations.

5. Security

We take commercially reasonable steps to safeguard your data using encryption, access control, and secure infrastructure.

6. Contact Us

For questions or concerns regarding this Privacy Policy or your data:
Frontrunner Enterprises, LLC
Email: support@aiagents4business.com
Website: https://aiagents4business.com